As travel is back at the pre-pandemic levels, hosts are adapting their routines to meet the evolving needs of guests.
One such adaptation that's become increasingly popular is the implementation of self check-in. This seamless and contactless process not only enhances the guest experience but also makes your Pridebnb space more appealing to travelers. If you haven't ventured into the world of self check-in yet, fear not! We'll guide you through the process, exploring various options and sharing insights from experienced hosts who have embraced this method of virtual hosting.
Dos for an Effortless Self Check-In:
1. Offer a Simple Entry Solution:
1. Offer a Simple Entry Solution:
- Lockboxes: These nifty devices provide secure key storage and are easy to set up. Guests can manually enter a code to access a physical key. You can discreetly hide the lockbox or install it on a door or wall, changing the code between stays.
- Smart Locks: Smart locks can be operated by guests through a mobile app or keypad. Hosts across the board praise the convenience of smart locks and their seamless integration with third-party automation software. This approach ensures a 5-star check-in experience.
- Keypads: Keypads eliminate the need for physical keys altogether. Guests receive a unique code before check-in, which they can use throughout their stay. Some hosts offer keypad entry as a backup option alongside smart locks.
2. Set Up Clear Check-In Instructions:
Use the Pridebnb messaging system to provide precise directions on where to locate your lockbox or how to operate your smart lock or keypad. Clear, concise instructions enhance the guest experience and minimize confusion.
3. Streamline Communication:
3. Streamline Communication:
Overcommunicate with guests by sharing comprehensive check-in information well in advance. We recommend hosts to send guests detailed check-in messages, including lockbox codes, a few days before their reservation begins.
Consider using scheduled messages and templates with check-in information to save time. Some hosts are in the habit of sending regular pre-stay messages, ensuring guests are informed about self check-in procedures.
Don'ts: Ensuring a Secure Self Check-In Process:
1. Prioritize Security:
- While self check-in simplifies the guest experience, hosts must prioritize security. If using a lockbox, change the combination between stays to ensure key safety. For smart locks or keypads, change the access code after every reservation.
- Some hosts opt for using the last four digits of guests' phone numbers as the combination, a strategy that's both secure and easy to remember.
2. Don't Forget to List Self Check-In:
- Once you've chosen a self check-in method, be sure to include this valuable amenity in your Pridebnb listing. Guests often filter search results based on available amenities, so it's crucial to showcase everything your space offers.
In Conclusion:
Self check-in is more than a trend; it's a valuable addition to your Pridebnb hosting toolkit. By embracing this approach, you can save time and enhance guest hospitality, all while maintaining a safe distance. Mastering self check-in is a win-win for both hosts and guests, offering convenience, security, and peace of mind.
Please remember to adapt these recommendations to align with your unique hosting style on Pridebnb.